IT Support Spezialist (m/w/d) - hybrides Arbeiten (Remote & Präsenz)
Core
Provide technical support to users and develop sustainable solutions for applications across Windows, macOS, Android, and iOS platforms.
Role type
IT Support Specialist
Builds
Support services for customers using Microsoft 365, VPN, and VMware Horizon
Domain
IT Support / Enterprise Software
Deliverable
client delivery
Required skills
Technical support, Microsoft 365, VPN, VMware Horizon, Windows, macOS, Android, iOS, Device Lifecycle management, IT Helpdesk software
Preferred skills
Freshservice, Hardware troubleshooting, Soft skills troubleshooting, Process improvement
Technologies
Microsoft 365, VMware Horizon, Freshservice
Responsibilities
Provide technical support via on-site and remote access, Support users with application questions, Manage device lifecycle across locations, Maintain workstations and IT inventory, Support video conferencing solutions
Seniority
Mid-level, hands-on IC
