CareerPlan

IT-Support Specialist im First Level (m/w/d) - hybrides Arbeiten (Remote & Präsenz)

Frankfurt am Main, HESSENRemoteFull-time2026-11-03 → 2026-11-11
Hybrid

Core

First-level IT support specialist responsible for client support, troubleshooting, and on-site assistance to ensure smooth IT operations.

Role type

First-level IT support specialist

Builds

IT operations and user support

Domain

IT infrastructure and helpdesk

Deliverable

client delivery

Required skills

IT troubleshooting, client setup, system analysis, DNS, DHCP, TCP/IP, Windows Server 2016/2019

Preferred skills

German (fluent), English (good)

Responsibilities

Client support and troubleshooting, assisting with IT moves and on-site support, handling customer inquiries via various channels, setting up clients with appropriate tools

Seniority

Entry-level to early career