IT Supporter (m/w/d)
Core
Provide professional IT support and administrative assistance for users in a Windows environment.
Role type
IT Support Specialist
Builds
IT support services for end-users
Domain
IT Services / Windows Administration
Deliverable
client delivery
Required skills
Windows system administration, hardware troubleshooting, software troubleshooting, printer support, ticket system documentation, team collaboration
Responsibilities
Support IT administrative tasks, handle daily support requests, maintain and support Windows clients, analyze and resolve hardware/software/printer issues, document support cases in the ticketing system, escalate complex issues to specialized units