1st & 2nd Level Support (m/w/d)
On-site
Core
Providing 1st and 2nd level IT support to ensure smooth operation of systems and assist users with technical issues.
Role type
IT Support Specialist (1st & 2nd Level)
Builds
Reliable IT operations and user productivity
Domain
IT Services / Enterprise Support
Required skills
Troubleshooting, System installation and configuration, Documentation, User training, Microsoft technologies, Problem analysis
Preferred skills
Experience in IT support or helpdesk, Structured and proactive work style
Technologies
Windows, Microsoft 365, Teams, Azure AD