CareerPlan

IT-Fachkraft (m/w/d) für den 2nd Level Support

Mannheim, BADEN_WUERTTEMBERGRemoteFull-time45k–57k2026-10-29 → 2026-11-11
Hybrid

Core

2nd Level IT support for a marketing agency, handling technical issues on-site and remotely, managing user accounts, and maintaining IT infrastructure.

Role type

2nd Level IT Support Specialist

Builds

IT infrastructure, user accounts, and network systems for a marketing agency

Domain

IT Services / Marketing Agency

Required skills

Windows 10, Microsoft 365, Active Directory, network administration, remote support, on-site support

Responsibilities

Troubleshoot technical issues via on-site or remote support, administer user accounts and passwords in Active Directory, support IT projects, maintain IT infrastructure including networks and communication systems

Seniority

Mid-level, hands-on IC