IT-Anwendungsbetreuer (m/w/d) - hybrides Arbeiten (Remote & Präsenz)
Core
Handling service requests, troubleshooting, and user support for IT applications and devices in an office and production environment.
Role type
IT Application Support Specialist
Builds
IT service management processes and user support solutions
Domain
Manufacturing / IT Operations
Deliverable
client delivery
Required skills
Windows systems, VMware, Office 365, network technologies, IT audit support, ITSM systems, system updates, project implementation
Preferred skills
IT support experience, user support experience
Technologies
Windows, VMware, Office 365
Responsibilities
Process and resolve service requests and incident reports, consult and support users, manage and administer IT end-user devices, install and configure hardware and software, manage user accounts and permissions, support IT audits, maintain the ITSM system, perform system and Windows updates, implement IT and corporate strategy projects
Seniority
Mid-level, hands-on IC