1st & 2nd Level Support (m/w/d)
Hybrid
Core
Providing 1st and 2nd level IT support to ensure stable operation of Microsoft technologies for end users.
Role type
IT Support Specialist (1st & 2nd Level)
Builds
Reliable IT infrastructure and user support services
Domain
IT Services / Microsoft Ecosystem
Required skills
Microsoft Windows, Microsoft 365, Microsoft Teams, Azure AD, hardware installation, software configuration, troubleshooting, user training, documentation
Preferred skills
IT vocational training (Fachinformatiker), helpdesk experience, proactive problem solving
Technologies
Windows, M365, Teams, Azure AD