IT-Administrator (m/w/d) Helpdesk 1st- und 2nd-Level-Support
Core
Provide 1st and 2nd-level IT support for daily use of IT systems, manage backup systems, and assist with Microsoft Exchange administration.
Role type
IT Administrator (Helpdesk)
Builds
Internal IT support services for a manufacturing company
Domain
IT Infrastructure / Manufacturing
Required skills
Windows 10/11, Windows Server 2016-2022, Microsoft Exchange 2019, Backup systems, IT infrastructure monitoring, System integration training
Preferred skills
VMware vSphere, Network components
Technologies
Windows 10, Windows 11, Windows Server 2016, Windows Server 2019, Windows Server 2020, Windows Server 2021, Windows Server 2022, Microsoft Exchange 2019, VMware vSphere
Responsibilities
Provide internal IT support on 1st and 2nd level, Actively maintain and manage backup systems, Assist in managing the Microsoft Exchange 2019 mail system, Participate in IT projects to improve infrastructure, Help improve systems and workflows, Communicate with external hardware and software providers, Learn and independently implement IT infrastructure monitoring including configuration and installation of IT systems, Create and update IT documentation
Seniority
Mid-level, hands-on IC