IT Support Spezialist (w/m/d)
Core
First-level IT support specialist serving employees and customers, ensuring IT security and efficiency.
Role type
First-level IT support specialist
Builds
IT infrastructure and user support for a company in Heidelberg
Domain
Enterprise IT support and infrastructure
Required skills
IT support, hardware and software troubleshooting, workstation setup and management, network and server system support, IT project support, process documentation, user training and consultation
Preferred skills
Windows, macOS, network administration, server management
Technologies
Windows, macOS
Responsibilities
Provide first-level support for IT issues, analyze and resolve hardware and software errors, set up and manage workstations, support network and server systems, assist in IT projects, document IT processes, train and advise users
Seniority
Entry-level to Mid-level, hands-on IC