IT-Mitarbeiter (m/w/d) im 3rd Level Support
Hybrid
Core
Analyze and resolve complex IT issues that 1st and 2nd level support cannot solve, develop and implement temporary solutions to maintain operations, and create/maintain technical documentation.
Role type
Senior IT Support Specialist (3rd Level)
Builds
Sustainable technical solutions and operational continuity
Domain
IT Services / Enterprise IT
Required skills
Windows OS, Microsoft 365, Ticketing systems, Technical documentation, Complex problem solving
Responsibilities
Analyze and resolve complex IT issues, Develop and implement temporary solutions, Create and maintain technical documentation, Collaborate with developers and other departments