IT-Support-Spezialisten (m/w/d)
Core
IT-Support-Spezialist responsible for resolving technical issues and ensuring smooth IT infrastructure operations for internal employees.
Role type
1st and 2nd Level IT Support Specialist
Builds
Maintains IT infrastructure and supports internal staff with hardware and software issues
Domain
IT Support / System Administration
Required skills
Windows OS installation and configuration, Active Directory management, LAN/WLAN/VPN basics, hardware and peripheral setup, user account administration
Preferred skills
1st and 2nd Level support experience, network technology fundamentals
Technologies
Windows, Active Directory, LAN, WLAN, VPN
Responsibilities
Troubleshoot and resolve IT incidents and requests at 1st and 2nd Level Support, install and configure workstations and mobile devices, manage user accounts and access rights in Active Directory, document support cases and create IT reports, collaborate on implementing and maintaining new systems
Seniority
Entry to Mid-level, hands-on IC