Einsatzplaner/Disponent - Abteilung Technik/Abwicklung (m/w/d)
Core
Plan, schedule, and coordinate customer service technicians and service partners for a regional energy center, managing service processes and billing.
Role type
Operations dispatcher / Service planner
Builds
Efficient service operations and billing processes for a regional energy center
Domain
Energy (LPG) / Operations
Required skills
Scheduling and coordination, Billing and invoicing, Offer creation, Inventory management, Administrative processing, Customer communication
Preferred skills
Experience dispatching field technicians, Technical understanding, Customer-oriented approach
Technologies
Modern IT and communication tools
Responsibilities
Plan, schedule, and coordinate customer service technicians and service partners; Create offers, material invoices, and site invoices; Organize tools, inventories, and material stocks; Schedule pipe inspections and technical interventions; Process incoming invoices; Communicate with customers and internal contacts.
Seniority
Mid-level, operational role