IT-Support-Spezialisten (m/w/d)
Core
Providing first and second-level IT support for internal users, handling hardware and software issues, and managing Active Directory and Office 365.
Role type
IT Support Specialist (First & Second Level)
Builds
IT systems and user workstations
Domain
Logistics / IT Infrastructure
Required skills
Active Directory, Office 365, hardware troubleshooting, software troubleshooting, incident analysis, documentation
Preferred skills
technical affinity, process documentation
Responsibilities
Support internal users with hardware and software problems, handle and analyze IT incidents via phone and written communication, manage Active Directory and Office 365, conduct hardware and software tests, set up workstations, document processes
Seniority
Entry to Mid-level