First Level Support / IT Support (m/w/d)
Core
First Level IT Support handling ticket resolution, user administration, and hardware/software support for clients.
Role type
First Level IT Support Specialist
Builds
IT support services for client organizations
Domain
IT Services / Enterprise Support
Deliverable
client delivery
Required skills
Windows environment, Active Directory, Exchange, ticket management, hardware support, software distribution
Preferred skills
First Line experience, technical understanding
Technologies
Windows, Active Directory, Exchange