IT-Support-Spezialisten (m/w/d)
Core
2nd Level IT Support specialist managing user data, troubleshooting hardware/software issues, and maintaining IT systems and networks for a financial services client.
Role type
2nd Level IT Support Specialist
Builds
IT systems, networks, and user support services
Domain
Financial Services / IT Infrastructure
Required skills
Active Directory administration, Windows 10, Microsoft 365, hardware and software troubleshooting, ticketing systems, network maintenance, telephone and video conferencing systems support
Preferred skills
2nd Level or Deskside support experience, on-site support experience
Technologies
Active Directory, Windows 10, Microsoft 365, ticketing systems
Responsibilities
Manage user accounts and passwords via Active Directory, install and maintain IT systems and networks, support telephone and video conferencing systems, resolve technical issues remotely or on-site, participate in IT projects
Seniority
Mid-level, hands-on IC