IT-Support-Spezialist (m/w/d) 3rd Level
Hybrid
Core
Solve complex technical problems escalated from 1st and 2nd level support teams, collaborate with development teams to create sustainable solutions, and implement transition solutions to ensure business continuity.
Role type
Senior IT Support Specialist (3rd Level)
Builds
Transition solutions and sustainable technical fixes for business operations
Domain
IT Support / Enterprise IT
Required skills
Windows OS, Microsoft 365, Ticketing systems, Technical documentation
Responsibilities
Resolve escalated technical issues, Collaborate with development teams, Create and maintain technical documentation, Implement transition solutions
Seniority
Mid-level, hands-on IC