IT-Support (m/w/d)
Hybrid
Core
Providing remote and on-site technical support for end-users, diagnosing and resolving hardware and software issues, and escalating complex matters to second-level support.
Role type
IT Support Specialist
Builds
IT support services for end-users
Domain
IT Services
Deliverable
client delivery
Required skills
Hardware troubleshooting, Software troubleshooting, Problem analysis, OS fundamentals, Network basics, Documentation
Preferred skills
Remote support experience, Customer orientation