1st-Level-IT-Support-Spezialist (m/w/d) - hybrides Arbeiten - hybrides Arbeiten (Remote & Präsenz)
Hybrid
Core
First-line IT support specialist handling client and colleague requests, troubleshooting, and on-site assistance to ensure smooth operations.
Role type
1st-level IT support specialist
Builds
IT support services for internal clients and colleagues
Domain
IT infrastructure and support
Deliverable
client delivery
Required skills
IT troubleshooting, DNS, DHCP, TCP/IP networks, Windows Server 2016/2019
Preferred skills
Client support, on-site support, ticket system management
Responsibilities
Client support and troubleshooting, assisting with employee IT moves, handling inquiries via phone/email/ticket system, assisting with client setup and tool integration, occasional 24/7 on-call duty
Seniority
Entry-level to Junior