IT-Support (m/w/d)
Core
Resolving complex technical issues that 1st and 2nd level support could not fix, implementing interim solutions for critical business processes, and creating technical documentation.
Role type
Senior IT Support Specialist
Builds
Sustainable technical solutions and documentation for business processes
Domain
IT Services / Enterprise Support
Required skills
Windows administration, Microsoft 365, ticketing systems, technical documentation, problem-solving
Responsibilities
Resolving complex technical issues, implementing interim solutions for critical business processes, collaborating with IT specialists, creating technical documentation