IT-Support (m/w/d) 2nd-Level
Core
2nd-level IT support for a logistics company, handling technical problem analysis and resolution, user account management, and system installation.
Role type
2nd-level IT support engineer
Builds
IT infrastructure and user support for a logistics company
Domain
Logistics / IT Infrastructure
Required skills
Windows 10 administration, Microsoft 365 administration, Active Directory management, network administration, communication system installation, 2nd-level support experience
Preferred skills
On-site or Deskside-level-2 support experience
Technologies
Windows 10, Microsoft 365, Active Directory
Responsibilities
Analyze and resolve technical problems at 2nd-level, manage user accounts via Active Directory, install IT systems and networks, install communication systems, contribute to IT infrastructure development projects
Seniority
Mid-level, hands-on IC