2nd Level Support (m/w/d) in Dresden
Core
Handling problems and questions in a ticket system, installing and maintaining clients and applications, and performing sustainable troubleshooting for hardware and software issues.
Role type
2nd Level IT Support Specialist
Builds
IT support services for clients in the Dresden area
Domain
IT Services / Enterprise Support
Deliverable
client delivery
Required skills
IT system administration, IT support, Microsoft Office 365, Microsoft Server operating systems
Preferred skills
C1 German language level
Responsibilities
Troubleshooting hardware and software issues, maintaining client applications, creating and maintaining documentation