IT-Support-Spezialist (m/w/d)
Core
IT support specialist providing technical user support, managing IT processes, and maintaining Windows clients and hardware/software.
Role type
IT support specialist
Builds
IT infrastructure and user support services
Domain
IT services / Technology
Required skills
Windows client administration, hardware and software management, training material creation, ticket system management, Microsoft product proficiency
Preferred skills
IT training delivery, analytical thinking, team collaboration
Technologies
Windows, Microsoft products
Responsibilities
Provide technical user support, prioritize and handle support tickets, install and maintain Windows clients, organize and manage hardware and software, create and deliver training sessions