IT-Support (m/w/d) 1st- und 2nd-Level
Core
Providing 1st- and 2nd-level IT support for daily use of IT systems, managing Microsoft Exchange 2019 mail systems, and ensuring system operation and security.
Role type
IT Support Specialist (1st/2nd Level)
Builds
Internal IT systems and mail infrastructure
Domain
IT Infrastructure / System Administration
Required skills
Microsoft Exchange 2019 administration, Client OS administration, Server OS administration, System configuration and installation, IT documentation, Backup and recovery, Network components knowledge
Preferred skills
Data backup expertise, Network component expertise
Technologies
Microsoft Exchange 2019, Client OS, Server OS
Responsibilities
Provide 1st- and 2nd-level support for daily IT system usage, Manage and secure the mail system, Participate in various IT projects, Monitor IT infrastructure, Configure and install IT systems independently, Create and maintain IT documentation, Communicate with external hardware and software partners
Seniority
Mid-level, hands-on IC