IT-Support (m/w/d) in Homburg
Hybrid
Core
Providing technical customer service and support for software and hardware issues via remote requests.
Role type
IT Support Specialist
Builds
Resolves technical problems for customers
Domain
IT Infrastructure and Support
Deliverable
client delivery
Required skills
Technical training, problem analysis, IT systems understanding, network basics, OS basics, customer service, patience
Responsibilities
Handling remote support requests, documenting and analyzing technical issues, providing technical support to customers, escalating complex issues to specialists, troubleshooting software and hardware problems