Kundenberater (gn)
On-site
Core
You advise and support customers competently and friendly, answer questions, solve problems, process customer inquiries, document processes, and collect customer feedback to improve service quality.
Role type
customer service representative
Builds
customer service experiences for various client companies
Domain
customer service / general business services
Deliverable
client delivery
Required skills
communication, empathy, patience, problem-solving, flexibility for shift work, basic computer skills, CRM system experience
Responsibilities
advise and support customers, answer questions and solve problems, process customer inquiries, document processes, collect customer feedback