Vertriebs- und Kundenbetreuer (m/w/d)
Core
Handling sales internal service and customer support, including quote generation, order processing, and complaint management for existing clients.
Role type
Sales internal service and customer support specialist
Builds
Sales offers, orders, and customer service interactions
Domain
Manufacturing / Industrial sales and logistics
Deliverable
product features
Required skills
Order processing, quote management, complaint handling, customer relationship management, data administration, cross-functional collaboration
Preferred skills
English language skills
Technologies
CRM systems, ERP systems, communication tools
Responsibilities
Create, process, and follow up on sales offers via phone and email; Coordinate and execute order and contract processes; Manage complaints and support existing customers; Maintain master data, prices, and terms; Collaborate closely with outside sales and technical departments