Internal Sales
Core
Internal sales and customer service role managing enquiries, orders, and building long-term customer relationships for industrial products and engineering services.
Role type
Internal Sales Representative
Builds
Customer orders and showroom promotional activities
Domain
Industrial products & engineering services
Deliverable
product features
Required skills
Customer service, internal sales, written and verbal communication, time management, problem solving, prioritisation, Microsoft Office, CRM systems, workplace health and safety compliance, manual handling
Preferred skills
None stated
Technologies
Microsoft Office, CRM systems
Responsibilities
Answering and processing customer enquiries and orders via phone, email, and counter; providing product support to a diverse customer base; performing occasional warehouse duties including picking, packing, and local deliveries; developing customer relationships to ensure the branch is the supplier of choice; assisting in developing and implementing showroom promotional activity.
Seniority
Individual Contributor