Second-Level-Support (m/w/d)
Core
Providing second-level IT support for a leading pharmaceutical company, handling incidents on-site and remotely.
Role type
Second-Level IT Support Specialist
Builds
Internal IT systems, networks, and communication devices for a pharma company
Domain
Healthcare / IT Support
Required skills
IT support experience, Windows 10 administration, Microsoft 365 administration, Active Directory management, network administration, on-site support
Preferred skills
Deskside Level-2 support experience
Technologies
Windows 10, Microsoft 365, Active Directory
Responsibilities
Troubleshoot IT incidents at the second-level, support internal IT projects, manage user accounts and passwords, administer networks and communication devices
Seniority
Mid-level, hands-on IC