3rd Level Supporter (m/w/d) mit IT-Affinität
Hybrid
Core
Provide advanced IT troubleshooting, perform deep analysis and diagnostics, and implement system improvements for complex IT issues.
Role type
Senior IT Support Engineer (3rd Level)
Builds
Resolved IT incidents and optimized support processes
Domain
IT Services / Infrastructure
Required skills
Advanced troubleshooting and diagnostics, Operating systems expertise, Server technologies, Network infrastructure, Documentation creation, Team training and coaching
Preferred skills
Bachelor's degree in Computer Science, Multi-year experience in 2nd or 3rd level support
