Teamleiter Vertriebsinnendienst (m/w/d)
Core
Leading and operationally managing the internal sales service team to support the sales department.
Role type
Team Lead, Internal Sales Service
Builds
Internal sales service processes and team performance
Domain
Industrial manufacturing / Technical products
Required skills
Team leadership, Process optimization, KPI management, Cross-functional collaboration, Escalation management, Project management
Preferred skills
English language skills, Experience in technical or industrial environment
Responsibilities
Lead and develop the internal sales service team, Optimize sales and service processes, Monitor KPIs and derive actions, Collaborate with sales, production, and other departments, Manage escalations for complex customer issues, Contribute to structural and process development projects
Seniority
Manager, hands-on leadership