Business Systems Manager – Salesforce & Zuora (m/w/d)
Core
Operate and evolve Zuora subscription billing and Salesforce CRM environments, ensuring seamless integration between sales, billing, and customer success processes.
Role type
Senior Business Systems Manager (Salesforce & Zuora)
Builds
End-to-end subscription billing workflows, CRM configurations, and automated revenue operations processes.
Domain
SaaS / Subscription Billing / CRM
Required skills
Zuora administration, Salesforce configuration, subscription billing lifecycle management, data modeling, process automation, UAT coordination, multi-entity structure management
Preferred skills
Chargebee, Recurly, Stripe Billing, SAP BRIM, Zendesk, SQL/BI, CRM migrations, AI tools integration
Technologies
Zuora, Salesforce, Chargebee, Recurly, Stripe Billing, SAP BRIM, Zendesk, SQL
Responsibilities
Configure and optimize Salesforce environment including data models, flows, validation rules, and permission sets; Manage Zuora product catalogs, subscription changes, and invoicing runs; Translate business requirements from Sales, Customer Success, and Support into system solutions; Automate recurring administrative tasks; Ensure data quality and user/license management; Support GTM-techstack development with Revenue Operations.
Seniority
Senior, hands-on IC
