Customer Service Agent (m/w/d) - Quereinsteiger Willkommen
Core
Handling written customer inquiries, serving as the first point of contact via phone for internet-related questions, and creating tickets for complex issues.
Role type
Customer Service Agent
Builds
Customer support for internet services
Domain
Telecommunications / Internet Services
Deliverable
client delivery
Required skills
telephone communication, ticket creation, customer inquiry handling, calmness under pressure, shift work flexibility
Preferred skills
experience in retail, gastronomy, or hotel industry
Responsibilities
Answering customer questions via phone, processing written customer inquiries, creating tickets for complex issues, supporting customers with various requests
