Call Center Agent (m/w/d)
Hybrid
Core
Handling customer inquiries, managing customer databases, and processing customer orders via telephone.
Role type
Customer service representative (call center)
Builds
Customer support interactions and order processing
Domain
Customer service / Administrative support
Deliverable
client delivery
Required skills
MS-Office proficiency, database management, telephone communication
Preferred skills
Commercial training background, high service orientation, teamwork
Responsibilities
Maintaining customer databases, providing telephone customer support, forwarding customer orders, handling complaints
Seniority
Entry-level