Customer Service Rep
Core
Handle customer inquiries and orders via phone for a pizza delivery company.
Role type
Customer Service Representative
Builds
Customer support interactions and order processing
Domain
Food service / Retail
Deliverable
client delivery
Required skills
telephone communication, order processing, data analysis, decision making, quality control
Preferred skills
personality, people skills, ability to work under stress
Technologies
telephones, computers, calculators, TDD equipment
Responsibilities
Answering customer calls, processing orders, analyzing and compiling data, making judgements and decisions
Seniority
Entry-level, part-time or full-time
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