Customer Service Agent (m/w/d)
On-site
Core
Handling customer inquiries via phone and email, processing complaints, and updating customer information in systems.
Role type
Customer Service Agent
Builds
Customer support and complaint resolution services
Domain
General business services
Deliverable
client delivery
Required skills
Phone and email communication, complaint handling, system data management, MS Office, basic IT, German (fluent), English (fluent)
Responsibilities
Answering customer calls and emails, processing complaints, updating customer records in systems, collaborating with other departments to resolve inquiries
