IT-Support-Mitarbeiter (m/w/d)
Core
1st Level IT Support for internal staff in the financial sector, handling technical issues and software maintenance.
Role type
1st Level IT Support Specialist
Builds
IT stability and productivity for financial services clients
Domain
Finance / IT Support
Required skills
IT support knowledge, Microsoft environment expertise, software maintenance, patch management, incident classification, independent troubleshooting, workstation configuration
Preferred skills
Experience with financial systems, analytical skills, technical understanding
Responsibilities
Software maintenance and patch management for specific financial software, identifying and classifying IT incidents, independently resolving recurring IT issues, conducting workstation moves and configurations, supporting staff with IT problems in finance
Seniority
Mid-level, hands-on IC