Job
Core
Provide day-to-day 1st/2nd line IT support and assist with DORA compliance activities within a CySEC-regulated financial environment.
Role type
Junior IT Support Specialist
Builds
Internal IT operations and regulatory compliance documentation
Domain
Financial services / IT Operations / Regulatory Compliance
Deliverable
client delivery
Required skills
Windows administration, Microsoft 365 management, networking fundamentals, hardware troubleshooting, user account management, access rights management, IT asset management, ICT risk documentation
Preferred skills
DORA knowledge, ICT risk management, IT compliance
Responsibilities
Provide day-to-day 1st/2nd line IT support, Assist with hardware, software, user accounts, access rights and troubleshooting, Support IT onboarding and offboarding processes, Assist with IT security, documentation and asset management, Maintain accurate IT records and support internal IT procedures, Assist with DORA-related activities including ICT risk management and compliance requirements
Seniority
Junior, 1-2 years experience