Sozialversicherungsfachangestellter Leistungsservice & Kundenberatung (m/w/d)
Core
Handling insurance benefit claims and serving insured customers as a point of contact for benefit entitlement questions.
Role type
Social Insurance Specialist (Performance Service & Customer Consulting)
Builds
Insurance benefit claims processing and customer service support for a client in the insurance sector.
Domain
Insurance / Social Security
Deliverable
client delivery
Required skills
Social insurance specialist qualification, knowledge of statutory social insurance benefits, customer communication, data documentation, structured work approach
Preferred skills
Team-oriented collaboration, customer service optimization
Responsibilities
Serve as a contact person for insured individuals regarding benefit entitlement questions, process and handle various types of benefit claims, communicate with external service providers and medical facilities, document and maintain relevant data, actively support customer service optimization