Systemadministrator - Microsoft 365 / IT-Support (m/w/d)
Core
First and second-level IT support specialist for Microsoft 365 and Windows environments, handling user account management, troubleshooting, and hardware/software setup.
Role type
System Administrator / IT Support Specialist
Builds
IT services and support for internal sister companies within the EW GROUP
Domain
IT Services / Microsoft Ecosystem
Required skills
Microsoft 365 administration, Windows OS management, Active Directory, hardware and software setup, network basics, user account management
Preferred skills
Project support (rollouts, standardization, migrations), documentation, knowledge base contribution
Technologies
Microsoft 365, Windows, Active Directory
Responsibilities
Handle 1st and 2nd-level support inquiries via phone, email, or ticketing system; analyze and resolve issues in the Microsoft environment; manage user accounts and access rights; support IT projects including hardware rollouts and migrations; document solutions and update the knowledge base
Seniority
Mid-level, hands-on IC