IT-Administrator Support (m/w/d) - hybrides Arbeiten (Remote & Präsenz)
Hybrid
Core
Central point of contact for all user hardware and software issues, analyzing problems, finding solutions, and optimizing IT processes.
Role type
IT Administrator (Support & Management)
Builds
IT infrastructure and support services for users
Domain
IT Support and Management
Required skills
IT support, ticketing systems (Jira), procurement processes, contract management, Microsoft Office, mobile device setup and configuration
Preferred skills
IT training, experience with insurance software, customer service orientation, analytical thinking
Responsibilities
Analyze and prioritize user problems, find solutions or escalate to specialists, analyze processes to identify improvement opportunities, manage procurement and contracts
Seniority
Mid-level, hands-on IC