IT Supporter - 1st/2nd Level / Microsoft 365 (m/w/d)
Hybrid
Core
Providing 1st and 2nd level IT support for group-wide end-user devices and workplace systems including notebooks, desktops, and mobile devices.
Role type
1st/2nd level IT support specialist
Builds
Reliable operation of end-user devices and workplace systems
Domain
Corporate IT / Microsoft 365
Deliverable
client delivery
Required skills
Microsoft 365, Windows 10/11, Microsoft Teams, IT inventory management, troubleshooting, stakeholder coordination
Preferred skills
Part-time work arrangement, mobile work capability
Technologies
Microsoft 365, Windows 10, Windows 11, Microsoft Teams
Responsibilities
Support employees with technical questions and problems, analyze disruptions and find pragmatic solutions, maintain IT inventory and system documentation, coordinate cross-functional IT topics
Seniority
Mid-level, hands-on IC
