Gruppenleiter Kundenberatung Kfz-Schaden (w/m/d)
Hybrid
Core
Lead a team of 15 in customer advisory for vehicle damage claims, ensuring operational efficiency and team development.
Role type
Team Lead / Group Manager (Customer Advisory)
Builds
Operational processes for vehicle damage claims and team capabilities
Domain
Insurance / Automotive Damage
Required skills
Team leadership, damage claim expertise, operational planning, change management, market analysis, stakeholder communication
Preferred skills
Insurance specialist qualification (Versicherungsfachwirt), business studies, experience with damage management systems
Technologies
MS Office, damage management systems
Responsibilities
Lead and develop the team, plan personnel deployment, ensure operational goals, drive change processes, represent the group in cross-functional networks, monitor market trends
Seniority
Senior, hands-on IC