IT Supporter (m/w/d)
Hybrid
Core
Handling IT tickets and supporting users with technical and application-specific questions.
Role type
IT Support Specialist
Builds
IT hardware (Notebooks, PCs, mobile devices) and ITSM ticket resolution
Domain
Defense industry IT support
Required skills
Windows, Microsoft 365, IT hardware, ITSM systems, ticket management, asset management
Preferred skills
IT Service Management processes, documentation creation, project rollouts
Responsibilities
Install, configure, and deploy IT hardware; resolve technical issues via phone, email, or on-site; maintain ITSM tickets and asset data; support IT projects and migrations; create documentation and knowledge base articles.