Referent Prozess-/Datenanalyse Netzanschluss-/Geräteprozesse (m/w/d)
Core
Analyze end-to-end processes for device replacement and grid connection, define KPIs, and implement process optimizations and automations within the SAP S/4 Utilities landscape.
Role type
Senior process and data analyst (energy grid)
Builds
Efficient processes for device master data booking, grid connection processing, and metering operator offer processes
Domain
Energy distribution / Utilities
Deliverable
dashboards & analysis
Required skills
Process analysis, KPI definition, Data analysis, SAP S/4 Utilities, Stakeholder management, Project coordination, Regulatory compliance, Customer complaint resolution, Change management
Preferred skills
Mass data analysis, Master data structures, Automation development, Cross-company project leadership
Technologies
SAP S/4 Utilities
Responsibilities
Analyze Fachbereichsprozesse for device replacement and grid connection from an end-to-end perspective; Define and determine KPIs for process control and evaluation; Identify errors and process optimizations; Coordinate cross-company mass data corrections; Conceptually prepare new legal topics; Train internal and external staff; Handle escalated customer and regulatory complaints. (via careerplan.io/jobs/12288-4936418479-S-referent-prozess-datenanalyse-netzanschluss-gerateprozesse-mwd-at-westnetz-gmbh)
Seniority
Senior, hands-on IC
