Disponent Außendienst & Werkstatt (m/w/d)
Core
Coordinate field service and workshop operations for earth-moving and material handling machinery, including scheduling, resource planning, and managing external service providers.
Role type
Senior service operations coordinator (field & workshop)
Builds
Efficient service delivery for Liebherr construction machinery
Domain
Construction machinery / Industrial equipment
Required skills
Resource planning, customer service, vendor coordination, cost estimation, parts ordering, technical troubleshooting, project monitoring
Preferred skills
Mechatronics training, commercial background, complex problem solving
Technologies
ERP systems, scheduling tools, cost estimation software
Responsibilities
Schedule field service and workshop visits, coordinate external service providers, prepare cost estimates for repairs, monitor modifications, order spare parts, communicate with customers and technicians