IT-Support / IT-Consultant (m/w/d)
Core
Providing 1st and 2nd level IT support, troubleshooting system issues, and consulting on IT solutions for clients.
Role type
Junior IT Support / IT Consultant
Builds
IT infrastructure, system stability, and user support for client organizations
Domain
IT Services / Enterprise Infrastructure
Deliverable
client delivery
Required skills
1st and 2nd level support, Windows and Linux environments, network technologies (TCP/IP, VPN, Firewalls), IT security and compliance, process documentation, user training
Preferred skills
Cloud platforms (AWS, Azure), ITIL processes, scripting (PowerShell, Bash), programming (C#, C++, Java, Python), Docker, Kubernetes, databases, agile environments
Technologies
Windows, Linux, TCP/IP, VPN, Firewalls, AWS, Azure, PowerShell, Bash, C#, C++, Java, Python, .NET, QT, Docker, Kubernetes
Responsibilities
Analyze and resolve incidents, install and maintain IT systems, consult on IT solutions, support technology rollouts and cloud migrations, perform security updates, train users, monitor IT security
Seniority
Entry-level / Junior