Bürokauffrau/-mann - Customer Care (w/m/d) gesucht
Core
Providing comprehensive customer care, handling correspondence, and managing customer inquiries for web portals.
Role type
Customer Care Specialist
Builds
Customer support services and data management for web portal clients
Domain
Web portals / E-commerce
Deliverable
dashboards & analysis
Required skills
Customer relationship management, written and verbal communication, data entry and digitalization, MS Office proficiency, problem-solving, independent work
Preferred skills
Experience in customer care, smart work mentality
Technologies
MS Office, E-commerce platforms
Responsibilities
Handling customer correspondence and data inquiries, telephone customer service, customer request management coordination, data maintenance and digitization
Seniority
Mid-level, experienced