Mitarbeiter International Customer Service (gn)
Core
International customer service role managing the entire order process, coordinating projects, and ensuring smooth international business processes.
Role type
International Customer Service Representative
Builds
Customer projects and order fulfillment
Domain
International Business Services
Deliverable
client delivery
Required skills
Multilingual communication, project coordination, order process management, complaint handling, reporting, process optimization
Preferred skills
Commercial training or experience, self-work, teamwork
Technologies
N/A
Responsibilities
Handle international customer inquiries via phone and email, coordinate project steps with customers and internal teams, manage the full order process from entry to invoicing, collaborate with sales and external teams, process complaints and service requests, create reports and statistics, support optimization of service and sales processes
Seniority
Mid-level, hands-on IC
