Internationaler Customer Service Spezialist (m/w/d)
Core
International customer service specialist coordinating mobility solutions and handling customer inquiries for rental cars and vehicle breakdowns.
Role type
Customer Service Specialist
Builds
Customer support and mobility coordination services
Domain
Automotive / Mobility Services
Deliverable
client delivery
Required skills
Multilingual communication (German, English, French/Dutch), customer relationship management, problem-solving, documentation, MS Office
Responsibilities
Handle customer and client inquiries personally, advise on rental cars and vehicle breakdowns, organize alternative travel arrangements, document customer issues, contribute to service process improvements
