Mobilitätsberater Pannenhilfe & Kundenservice (gn)
Hybrid
Core
First point of contact for automotive customers during breakdowns, accidents, or service inquiries, coordinating solutions and ensuring customers feel supported.
Role type
Customer service specialist (automotive mobility)
Builds
Breakdown assistance, towing services, and general mobility support for customers
Domain
Automotive industry + customer service
Deliverable
client delivery
Required skills
Empathy, patience, service orientation, IT system proficiency, structured work, reliability, shift flexibility
Preferred skills
Commercial training, automotive service knowledge, fleet management experience, foreign language skills